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Frequently Asked Questions
I don't have time for another “project”. How much of my time will this review take?
Once the available information from
your files is provided or online access is granted, we will prepare the necessary letters to your agent and/or insurance company.
Your time commitment only involves executing the requests we provide to you.
How will my agent handle the news that his/her work will be reviewed?
Most
insurance agents recognize that what is good for the client is what matters. Most agents do not have the time or the resources
to conduct the detailed retrospective review that they will receive from us.
My insurance company just performed an audit. Why do I need your services?
Insurance
companies perform an annual audit to determine the actual payrolls for the past policy year. The auditor, who works for the
insurance company, is not there to locate overcharges.
What
will my insurance company think?
Insurance companies want to be sure that the
rules and regulations as mandated by the state’s Department of Insurance or the state’s workers’ compensation
laws are followed. Our review will confirm compliance with these rules and regulations.
In which industries do you find the most overcharges?
Through our
experience, we have found that our recoveries are not industry dependent. We have been successful in recovering overcharges
in many industries including auto dealerships, construction, health care, restaurants, temporary labor service and manufacturing.
What happens if you find an error in our favor?
We contract with you and look out for your best interest. If we find an error in your favor, we will
indicate the error to you, but will not request any corrections that are not to your benefit.
We are concerned with confidential nature
of the information involved. Who will see the information?
Privacy is the highest
of importance to us. We have a confidentiality clause in our Agreement and will be happy to execute a separate Disclosure
Agreement. Your only contact will be with Business & Property Solutions, Inc and/or it's auditors. Once the
audit is complete all documents are shredded.
We are happy
with our insurance company and get money back each year.
Typically when you
get money back each year it is only because your final premium is lower than your estimated premium. Thus, you most likely
made insurance payments based on higher estimated payroll as compared with your actual payroll, and are getting back only
the money that you previously paid your insurance company. No fee is due to us in the situation.
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